The Ohio Aging and Disability Transportation Coalition is made up of Centers for Independent Living, Ohio DD Council, Ohio Department of Transportation and Mobility Managers. Together, we are educating, informing and advocating for better transportation systems across Ohio for people who are aging and with disabilities.

Through advocacy, we aim to educate and inform Ohioans who are aging and with disabilities, their family members, county boards of developmental disabilities, lawmakers and community organizations about the importance of transportation to live a meaningful life in the community.

Coalition Partners

  • Website: https://www.aaa3.org/my-transportation

  • Beca Sheidler Mobility Manager for Allen, Auglaize, Hancock, Hardin, Mercer, Putnam, and Van Wert Counties

  • Shannon Hadding Mobility Navigator for Allen, Auglaize, Hancock, Hardin, Mercer, Putnam, and Van Wert Counties

510 East North Broadway, 4th Floor
Columbus, OH 43214
(614) 575-8055

  • Website with program information and a resource directory:  www.help4seniors.org

  • Call center for questions about COA programs and services and community resources for older adults, people with disabilities and caregivers in southwestern Ohio: (513) 721-1025 or (800) 252-0155

Resources and contact information:

  • Hancock Area Transit Service (HATS) Public Transit; Wyandot Rides Service (WRS) Public Transit (Scott Lammers, Director – 419-423-7261)

  • Mobility Manager – services to assist individuals who have challenges in arranging transportation needs (Pam Zimmerly – 419-957-6850)

Important Links:

OAC 5123-9-24 Home and community-based services waivers – transportation under the individual options, level one, and self-empowered life funding waivers.

  • Non-Medical Transportation rules

OAC 5123:2-9-18 Home and community-based services waivers - non-medical transportation under the individual options, level one, and self-empowered life funding waivers

OAC 5123:2-9-19 Home and community-based services waivers - general requirements for adult day support, career planning, group employment support, individual employment support, non-medical transportation, and vocational habilitation

List of resources and contact info:

  • Jackson Transportation; Wayne Lester, 740-288-2091, jacksontransportation@roadrunner.com

  • PICCA; Mark Mills, 740-477-1655, mmills@picca.info


  • All American Transportation: 419-589-7433 (Ambulette and sedan services available to Richland and surrounding counties. Wheelchair transport capability. Open Mon-Sat)

  • Apple Lane Ambulette Service: 419-522-9904 (Ambulette, sedan, and minivan services available to Richland and surrounding counties. Wheelchair transport capability. Open 7 days a week, Saturdays & Sundays medical trips only.)

  • C-D Taxi/Transport: 419-756-3333 (Sedan, minivan service available 24/7 to Richland and surrounding counties.)

  • Chihuahua Choo Choo: 419-564-3818 (24/7 Sedan provider in Richland and surrounding counties.)

  • Elite Medical Transportation: 419-566-9611 (Sedan and wheelchair accessible van services available to Richland and surrounding counties. Open Mon-Sat.)

  • MBIE (Mary McLeod Bethune Intervention & Enrichment Center): 419-526-2200 (Ambulette, sedan, minivan, 10 & 14 passenger bus services to Richland and surrounding counties. Wheelchair transport capability. Open 7 days a week.)

  • Ontario Cab Company: 567-560-5228, https://ontariocabco.wixsite.com/mysite (Provides local and long-distance sedan services in Richland an Ashland Counties as well as airport transportation. Open 24 hours/day, 7 days/week.)

  • RCT Buses (Richland County Transit): 419-522-4504, www.rctbuses.com (Buses cover nearly all of the City of Mansfield, Ontario, Shelby and portions of Madison Township. Most flexible and cost-effective transportation available in Richland County. All routes wheelchair accessible. Bicycle racks available. Routes and schedules as well as reservations are available online. Open Mon-Fri, 9 am-5 pm.)

  • RCT Dial-A-Ride: 419-522-4504, www.rctbuses.com (Offers door-to-door, curb-to-curb transportation within the RCT service area for persons with disabilities who are unable to use the regular fixed routes. Must have the RCT Dial-A-Ride application form signed by doctor in order to ride. Wheelchair transport capability.)

  • Select Client Transportation: 419-544-2208 (Sedan service available to Richland and surrounding counties through Agency referral only, no private pay accepted. Open Monday-Friday, hours vary based on schedule.)

  • Shelby Taxi Service: 419-295-5144 (Transportation within the City of Shelby. Open Mon-Fr, 8:30 am-4:30 pm.

AGENCIES: *Services limited to eligible clients*

  • Area Agency on Aging: 419-524-4144, 419-525-6751, www.aaa5ohio.org (STARS Levy and/or Title III – in county medical appointment and grocery transportation for those 60 years and older. PASSPORT waiver provides transportation for individuals enrolled in the PASSPORT home care program.)

  • Mansfield Memorial Homes: 419-774-5145, www.mansfieldmh.com (Provides Mansfield area seniors with transportation, primarily to medical appointments and adult daycare, some personal trips. Vans available. Wheelchair transport capability. Services available to residents and clients of Area Agency on Aging and Mansfield Memorial Homes only.

  • OOD (Opportunities for Ohioans with Disabilities): 419-774-2180, www.ood.ohio.gov (Provides short term transportation to work and training for individuals with disabilities.

  • Richland County Job & Family Services: 419-774-5470, www.rcjfs.net (Provides RCT bus tickets to qualifying persons, on a case-by-case basis. For social service and medical appointments only. Medicaid recipients receive transportation benefits through their Managed Care Provider. Enhanced Medicaid Transportation assists with transportation to Medicaid covered appointments. Assistance may be in the form of ambulette, taxi transportation or gas vouchers.)

  • Richland Newhope (County Board of DD): 419-774-4236, www.rnewhope.org (Provides a variety of transportation services to Richland Newhope clients with disabilities.)

  • Veterans Services of Richland County: 419-774-5822 (Provides transportation to Cleveland and Columbus VA Clinics)


  • ATAC (Agency Transportation Advisory Committee): 419-774-6203, www.rcrpc.org (Maintains information of transportation resources for in and out of county needs)

  • First Call 211: 211 or 419-522-4636, www.mrcpl.org/community/first-call-211 (Can help determine which agency might be best for rider.)

Ross County Mobility Management/
Ross County Health District

Resources and contact information:

  • Adena Health Foundation (private contracted transportation for Adena patients) 740-779-7528

  • Area Agency of Aging District 7 (Passport Program) 800-582-7277

  • Chillicothe Transit System (fixed routes, paratransit) 740-773-1569

  • Chillicothe VA Medical Center (ambulatory, wheelchair & stretcher transport for veterans to VA medical facilities or approved appointments) 740-773-1141

  • Connect Transportation (NEMT) 740-775-1228

  • Easter Seals of Central & Southeast Ohio (client transportation for community consciousness) 740-773-1273

  • First Capital Enterprises (client transportation for workforce development & NEMT) 740-773-2166

  • Frontier Community Services (transportation for DD clients and tenants) 740-772-1396

  • Military Veterans Resource Center (gas cards & financial assistance w/ automotive repairs) 740-835-5145

  • Pioneer Center (coordination & funding for transportation for DD clients) 740-775-7044

  • Rapid Response Transportation Services (NEMT) 740-410-0051

  • Ross County Committee for the Elderly/Ross County Senior Center (transportation to/from Senior Center & NEMT individual trips) 740-773-3544

  • Ross County Community Action (NEMT to addiction treatment facilities) 740-702-7222

  • Ross County Mobility Management (referrals & travel training) 740-779-6952 ext. 2293

  • Ross County Transportation (NEMT) 740-656-5042

  • Ross County Veterans Service Office (transportation to/from VA medical facilities – ambulatory only) 740-772-1600

  • Sojourners Care Network (provide transportation to youth involved in their programs) 740-596-1117

  • South Central Ohio Job & Family Services (NEMT) – 855-726-5237

  • St. Vincent de Paul Society/St. Peter’s Catholic Church (bus passes & gas cards) 740-774-1407